Privacy Policy

Last updated: May 10, 2025

This Privacy Policy explains how MontreClaire® (“we”, “our”, or “us”) collects, uses, and protects your personal data when you interact with our website (montreclaire.com), make a purchase, or communicate with us through any channel.

By using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following personal data:

  • Contact details (name, email, address, phone)

  • Order details (billing and shipping info)

  • Account credentials (if you create an account)

  • Device and usage information (IP, browser, preferences)

  • Customer support interactions

How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our services and user experience

  • Send order updates and marketing communications (only with your consent)

  • Detect fraud and ensure secure transactions

Cookies

We use cookies to improve website functionality and analyze user behavior. You can disable cookies in your browser, but this may affect the functionality of the website.

Data Sharing

We may share your data with trusted third parties, such as:

  • Payment processors

  • Shipping and fulfillment providers

  • Customer support services

  • Analytics and marketing partners

We do not sell your personal data.

Your Rights

Depending on your country, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent at any time

To exercise your rights, contact us at: contact@montreclaire.cl

Data Security

We implement industry-standard security measures to protect your data, but no system is 100% secure. Please protect your account credentials and notify us immediately of any suspicious activity.

International Transfers

Your data may be processed in countries outside your own. When required, we use Standard Contractual Clauses or equivalent safeguards to ensure data protection.

Contact

If you have questions or concerns about this policy, reach out to us:
📧 support@montreclaire.com