Order Tracking

Thank you for your order.

We want you to know exactly where your timepiece is, every step of the way — from our warehouse to your doorstep.

How to track your order

Once your order has been processed and dispatched, you'll receive a shipping confirmation email containing your unique tracking number and a direct link to follow your package in real time.

With this code, you can check the status of your shipment anytime.

Steps to track your order:

  1. Open your shipping confirmation email
  2. Copy your tracking code
  3. Enter it in the tracker below, or click the direct link in your email
  4. View your shipment status updated in real time

When does tracking become active?

Please note that tracking information can take 24 to 72 hours after dispatch to become active and display updates. This depends on the carrier and the destination country.

Delivery times

Estimated delivery times vary depending on the product, availability, and destination country.

For full details, please visit our Shipping & Delivery Policy page.

We partner with trusted logistics providers to ensure your order arrives safely and on time.

Important information

  • Please make sure your shipping address is complete and accurate to avoid delays.
  • During peak periods (holidays, sales, or seasonal promotions), delivery times may be slightly longer.
  • Once your package has been handed over to the courier, it becomes the responsibility of the delivery service.
  • If your tracking shows no movement for more than 7 business days, please contact us — we'll investigate immediately.

Need help?

If you have any questions about your order or need assistance, our customer care team is always here to help. Reach out anytime through our Contact page or by email — we typically reply within 24 hours.

Our commitment

At MontreClaire, transparency and exceptional service are at the heart of what we do. We keep you informed throughout the entire purchase and shipping process, so you can shop with complete peace of mind.

Thank you for trusting MontreClaire.

— The MontreClaire Team

📦 Track Your Order

 

Enter your tracking number below to see real-time updates on your shipment.