Privacy Policy
Last updated: [29/05/26]
1. General Information
The protection of your personal data is very important to us at the MontreClaire team. We handle your data confidentially and in compliance with applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR), as well as this Privacy Policy.
By using our website, you consent to the collection, processing, and use of your data in accordance with this statement.
2. Data Controller
MontreClaire Email: contact@montreclaire.com
Full company details are available in our Legal Notice.
3. Collection & Use of Personal Data
We collect and use personal data only to the extent permitted by law or with your consent.
a) Customer Account
When you register on our website or place an order, the following data may be collected:
- First and last name
- Email address
- Billing and shipping address
- Phone number
- Password (stored encrypted)
- Payment information (e.g., credit card or PayPal details)
This data is used exclusively for order processing, delivery, and communication with you. Credit card information is not stored by MontreClaire but processed directly by our certified payment service providers (e.g., Stripe, PayPal, Shopify Payments).
b) Newsletter
When you subscribe to our newsletter, we store your email address and, if applicable, your name to inform you about new collections, promotions, and offers.
You can unsubscribe from the newsletter at any time via the unsubscribe link in the email or by sending a message to contact@montreclaire.com.
c) Contact Form
When you contact us through our contact form, your information (name, email, phone number if applicable, and message) is stored to handle your request and respond to any follow-up inquiries.
d) Automatically Collected Data / Cookies / Google Analytics
Our website uses cookies to enable certain functions and improve your user experience.
We also use Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies that allow us to analyze your use of our website. The information collected is stored anonymously.
You can prevent the storage of cookies at any time through your browser settings. More information can be found in Google's privacy policy.
4. Data Security
Our website uses SSL encryption (Secure Socket Layer) to protect your data during transmission. All stored data is processed on secure servers and protected against unauthorized access.
5. Disclosure of Personal Data
We will not share your data with third parties unless this is necessary for the execution of the contract (e.g., delivery service providers, payment providers) or we are legally obligated to do so.
6. Your Rights
You have the right to:
- Information about the data we store
- Correction of inaccurate data
- Deletion ("right to be forgotten")
- Restriction of processing
- Data portability
- Objection to the processing of your data
You can contact us at any time by email at contact@montreclaire.com.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy whenever necessary to reflect legal or technical changes. Please check this page regularly. The latest version is always available on our website.
8. Contact
If you have any questions regarding data protection at MontreClaire or wish to exercise your rights, please contact us at:
Thank you for your trust in MontreClaire. We take every precaution to ensure that your data is secure and used only for the purposes you have authorized.
Best regards, The MontreClaire Team